What to expect from an onsite chair massage event (for coordinators)

So you want to bring a massage therapist into your office? Great choice! Here is a general overview of what to expect.

(Are you an employee looking forward to an event at your office, but not planning it? This article on what to expect is for you!

Step 1: Gather Information

We are not the only company locally who provides professional, licensed massage therapists for your corporate wellness needs and onsite chair massage.

Here are some important questions to ask:

  • How experienced are your massage therapists?
  • How many therapists can I hire at once? (This is important for larger companies. We have up to three therapists who can be onsite for a chair massage event.)
  • What is the hourly rate? (For us it’s $89/hour)
  • What is the minimum number of hours you need? (For us it’s 2 hours)
  • Is there an additional travel charge? (Maybe, depending on location. For most places in the Lakewood Ranch/East Sarasota/East Bradenton there is not an additional charge.)
  • Are there any additional charges? (Possibly, but usually only if there is a special request, such as adding a company as a named insured.)
  • What do you supply?  (We supply sign up forms if desired, content for your event announcement if desired, the massage chair(s), cleaning products, sanitary face cradle covers, and music.)
  • Is there anything we need to supply? (Space, a trashcan.)
  • How many hours of massage can each therapist do without a break?
  • Do your therapists carry their own insurance in case of injury? (Ours are required to do so.)
  • Are you available on the date(s) we wish to have the chair massage event?
  • What is your cancellation policy and associated fees? (48-hours for chair massage, and it depends on the number of hours contracted.)

Step 2: Set a date and time

Once you have picked the massage therapy provider you wish to work with, set a time and date for the chair massage.

Allow 15 to 30 minutes for the therapist to find the coordinator, unpack, and get set up. The times for massage should be generous enough to allow each person to receive a decent amount of hands-on work. (See our article on planning how many people can get a chair massage in an hour.)  Once the time for massage has passed, it will take 10-15 minutes to pack back up and leave the area. 

For example, if you want to host a massage event from 1 to 3pm, be sure someone is available to show the LMT where to set up around 12:30. Giving us the contact name and number is super helpful in case the therapist gets lost or GPS is inaccurate. 

Massages will be scheduled at, for example, 1:00, 1:15, 1:30, 1:45, 2:00, 2:15, 2:30, and 2:45. Once the last person has received their treatment, the therapist will pack up and leave.

Step 3: Spread the word and get signups

We are happy to provide custom content for your email explaining what a massage in a massage chair is like, what to expect, how it’s beneficial, and so forth. 

When you send out the email, or memo, you may also want to print a flyer for the restrooms and break areas. Ask people to contact you if they are interested and include a short deadline. 

Be sure to be specific about who is eligible to receive onsite massage. If it’s only the marketing department, be clear about that. If it’s everyone except for probationary hires and temps, be clear. Clear is kind.

Once you have a response from the people who are interested, you can plug them into the schedule you created. Take care to not overlap an important meeting, training, or other commitment. You may find there are less team members interested, or more, and you can adjust the times accordingly. 

Provide a copy of the schedule to those involved.

The day before the event be sure to remind the “clients” that they are getting a massage the next day. 

The day of

Again, remind your team that today is massage day! You can make as big of a deal about it as you like depending on your corporate culture.

Your massage therapist should arrive early to set up. You, or someone you appoint, should take them to the area, let them know where the bathroom is, and be sure a trash can is available in the room. 

Appointments should run smoothly, but people may run late. Letting them know that the schedule is set, and they’ll only get massage during their designated time, can help with this. 

If you had someone call in sick or have an emergency, it’s up to you to fill the time slot however you’d like. Perhaps your employee of the month could receive a double-time massage?

Or maybe you didn’t take a slot for yourself and can do so without guilt. (If you’re the type to take care of your employees this well, you may naturally want to take care of them before yourself. Put your own oxygen mask on first!) 

Once the schedule has completed, the therapist will pack up and be on their way. 

Payment

We appreciate payment prior to the date of service or on the date of service.

Most local Lakewood Ranch, Sarasota, and Bradenton companies that utilize us for onsite chair massage as part of their corporate wellness program will give us a check when we arrive. Other arrangements can be made if necessary.

Whether or not to tip for chair massage is up to you. 15 to 20% is standard, but never required. Some companies encourage their employees to tip (in cash, exact amounts, please, as we usually don’t bring change), and others have the person coordinating take care of it. 

Rates

I debated whether or not to put a note about rates in this section. When I (Lizz Pugh, owner) graduated from massage school in 2003 the “going rate” for chair massage was “$1 a minute.” 

There are still companies who expect therapists to work for the same amount, fifteen years later.

Yes, you can find a good bargain on massage therapists. Absolutely. There are some hungry ones out there.

Keep in mind that when you support companies that pay their therapists more (and therefore charge more) you’re likely to get therapists who are more experienced, more professional, have better training, and have more education. 

To get a discount, contracting a company every month, or quarter is likely to result in an offered discount or extra bonus time. Generally you’ll be responsible for the difference if you do not follow thru on the additional contracted dates.

Another way to negotiate on price is to offer other things of greater value. For example, highlighting the company on your social media several times, contracting the company to do wellness talks, allowing flyers up year round, etc. are seen as very valuable and can help you get a lower price. 

Ready to talk about it? Email us at lizzpughlmt@gmail.com or call 941-676-3433 x0.

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